Privacy Policy

Introduction

At Crystiany Guilherme Academy, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or enroll in our programs.

Please read this policy carefully. If you do not agree with our practices, please do not use our services.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

• Enroll in our courses or programs
• Fill out forms on our website
• Communicate with us via email, phone, or WhatsApp
• Sign up for newsletters or marketing communications
• Participate in surveys or promotions

This information may include:

• Identity Data: Name, username, date of birth
• Contact Data: Email address, phone number, physical address
• Financial Data: Payment information (processed securely through third-party providers)
• Enrollment Data: Course selections, attendance records, academic progress

Information Collected Automatically

When you visit our website, we may automatically collect:

• Technical Data: IP address, browser type, device information, time zone
• Usage Data: Pages visited, time spent, navigation patterns
• Cookies: Small data files stored on your device (see our Cookie Policy below)

How We Use Your Information

We use your personal information for the following purposes:

• To provide and manage your education: Process enrollments, track progress, issue certificates
• To communicate with you: Respond to inquiries, send important updates, schedule appointments
• To improve our services: Analyze website usage, enhance course offerings, develop new programs
• To comply with legal obligations: Maintain records as required by Massachusetts regulations
• To protect our rights: Prevent fraud, enforce our terms, ensure safety of our community

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our website, processing payments, or conducting our business (e.g., payment processors, email services). These providers are contractually obligated to protect your data.
• Legal Requirements: When required by law, regulation, or legal process (e.g., subpoenas, court orders).
• Protection of Rights: To enforce our policies, protect our rights, or ensure the safety of our students and staff.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:

• Secure socket layer (SSL) technology on our website
• Limited access to personal data on a need-to-know basis
• Regular security assessments

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Student Records: We maintain student records as required by Massachusetts state regulations for educational institutions.

Inquiries: If you contact us with questions, we may retain your correspondence for record-keeping purposes.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the information we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Withdraw consent for marketing communications
• Restriction: Request restriction of processing in certain circumstances

To exercise any of these rights, please contact us using the information at the end of this policy.

Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device that help us:

• Remember your preferences and settings
• Understand how you interact with our site
• Improve website functionality and performance

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

By continuing to use our website, you consent to our use of cookies.

Third-Party Links

Our website may contain links to third-party websites (e.g., social media platforms, payment processors). This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for individuals under the age of 17. We do not knowingly collect personal information from minors. If you become aware that a minor has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Your continued use of our services after changes constitutes acceptance of the revised policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: cgadirector@crystianyguilhermeacademy.com
• Phone: (781) 467-8124
• Address: 1101 Worcester Rd 1b st Floor, Framingham, MA 01701, USA